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OCS 2.9, Software Total display "0" issue

Dear Support,

We updated from 2.8 to 2.9, My Dashboard Software Total display "0",

Inventory--> All software:Software search function cannot detect the data.

Our Server information:

OS:Centos 7(CentOS Linux release 7.9.2009)

Database Server:MariaDB Server version 10.3.29

OCSReports Version:OCSNG_ UNIX_ SERVER-2.9+Agent-

Web Server:Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/7.4.19 mod_perl/2.0.11 Perl/v5.16.3

How to correct this problem?

Thanks & Best regards,
in OCS Inventory NG server for Unix by (160 points)
edited by

4 Answers

+3 votes
Best answer

Hi All,

in general statistics, the display update of the software count / list has changed since v2.9 of the server... Now, you have to :

Run the cron_all_software.php file in /usr/share/ocsinventory-reports/ocsreports/crontab/

or create a cron, for eg. :

0 23 * * * cd /usr/share/ocsinventory-reports/ocsreports/crontab/ && php cron_all_software.php

Kind regards,


by (27.9k points)
selected by
0 votes


I have same issue.

  • PHP Version :
  • Web Server :
  • Database Server :
  • Version OCSReports:
  • 8.0.5
  • Apache/2.4.41 (Ubuntu)
  • (Ubuntu) version 8.0.23-0ubuntu0.20.04.1
  • 2.9
by (260 points)
0 votes
The same on my fresh install 2.9 with insertion of data from Mysqldump from 2.6 version

I'm using: Debian Buster/MariaDB PHP7.3.27  Apache/2.4.38 (Debian)
by (2.6k points)
0 votes

not working still no data

  • PHP Version :
  • Web Server :
  • Database Server :
  • Version OCSReports:
  • 7.4.16
  • Apache/2.4.46 (Ubuntu)
  • Ubuntu 21.04 version 10.5.10-MariaDB-0ubuntu0.21.04.1
  • 2.9
ago by (140 points)
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