Error 403 * Failed to send inventory

Question

I have a server with Windows 2008 R2 and Windows 7 and Windows XP agents. The server is in a 10.1.1.x / 24 range, in the same subnet has no problem because the agent detects uninventoried devices. The same scheme in another subnet (150.1.xx / 16) does not work. There is no firewall on the network. The subnetworks are connected without restriction.

OCSinventory.log on host net 150
================= TRACE STOP ===============
ERROR *** AGENT => Failed to send Inventory <HTTP Status Code #403>
AGENT =>  Communication Server ask for Package Download
    DOWNLOAD => Package history file successfully cleaned for duplicate IDs
DOWNLOAD => Download and setup tool successfully started
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 01:59:56

 

regards

Answer 1

Wich version of OCS do you use on server and agent ?

Comments

The versions are: Agent. 2.1.1 and Server 2.1.2

Answer 2

Hi,

Which address have you set in httpd.conf for listen instruction?

Comments

Hi..my configuration httpd.conf (default settings)

# Listen: Allows you to bind Apache to specific IP addresses and/or
# ports, instead of the default. See also the <VirtualHost>
# directive.
#
# Change this to Listen on specific IP addresses as shown below to
# prevent Apache from glomming onto all bound IP addresses.
#
#Listen 0.0.0.0:80
#Listen [::]:80
Listen 80

should uncomment line ????

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any suggestions ???...

Thanks