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Deployment Activate


When I activate a deploy generates the following message:

WARNING: Can't find information file at https://XXX.XXX.XXX.XXX/download/1485285396/

Are you sure to want to activate this package?

Can someone help me ?

in OCS Inventory NG server for Unix by (380 points)

6 Answers

0 votes

Verify that you can access the url from your browser.


by (88.5k points)
0 votes

Hi Frank,

Follow the lab logs that I'm doing the tests,


You don't have permission to access /download/ on this server.

Apache/2.4.10 (Debian) Server at Port 80

LOG apache:

[Thu Jan 26 12:43:56.026884 2017] [autoindex:error] [pid 761] [client] AH01276: Cannot serve directory /var/lib/ocsinventory-reports/download/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm) found, and server-generated directory index forbidden by Options directive

Directory content download:

drwxrwxr-x 3 root     www-data 4.0K Jan 24 16:47 ..
-rw-r--r-- 1 www-data www-data 1.1M Jan 24 16:47 1485283597-1
-rw-r--r-- 1 www-data www-data  370 Jan 24 16:47 info

Directory permission download

drwxrwxr-x  3 root www-data 4.0K Jan 24 16:47 download

Content file info:


by (380 points)
0 votes

Edit ocsinventory-reports.conf file and set same permissions for /download section as /ocsreports section. Save and restart apache.


by (88.5k points)
0 votes


I tested with version 2.3 and 2.1.2, and it presents the following error when I activate a package in the deployment:

WARNING: Can't find information file at https://localhost/download/1485541349/
WARNING: Can't find fragments files at http://localhost/download/1485541349/

Are you sure to want to activate this package?

I tested with ssl and without ssl,

Can you help me?

by (380 points)
+1 vote

I was stuck with that exact nightmare 2 days.

You have to add the following code lines to your Apache config file (/etc/httpd/conf/httpd.conf)

#Estas lineas posibilitan el acceso a

Alias /download "/var/lib/ocsinventory-reports/download"

<Directory "/var/lib/ocsinventory-reports/download">

Options Indexes FollowSymLinks MultiViews

AllowOverride None

Require all granted


You need also to verify permissions mask in the download path with:

chmod 775 /var/lib/ocsinventory-reports/download
by (160 points)
0 votes
You save me ! Thank you very much !
by (440 points)
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