Agent sends the report ok, but nothing appears in the web console. Version 2.3

Question

Hi,

I don't have any errors in the apache's error log. The agent sends the report ok, but nothing is showed in the console. No errors.

The only thing I can see, is the success connection in the apache's access log:

============================================
Apache access.log
============================================
myClientIPhere - - [13/Feb/2017:08:20:45 +0000] "POST /ocsinventory HTTP/1.1" 301 530 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"
myClientIPhere - - [13/Feb/2017:08:20:46 +0000] "GET /ocsinventory/ HTTP/1.1" 200 7046 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"

============================================
 

I have spent several hours with this software (installing on differente linus versions) with the same results. I hope you can help me, but I fear that I will have to choose another softwaresolution.

Thanks in advance.

Answer 1

Hi,

It's not necessary to open a new thread, just answer to the first.

As I can see inventories are sent to the server. So you must see in the interface.

Regards

Frank

Answer 2

Sorry for opening a new thread. :-P

The point is I can't see any anything, the agent log is ok, the apache log is ok. But nothing appears in the web console, and no data is inserted in the mysql database.

I don't know where else to look at.

Can you suggest me any other test to find where the problem may be?

Answer 3

Hi,

In z-ocsinventory-server.conf file set OCS_OPT_DBI_PRINT_ERROR to 1 and restart apache. With this option database messages will be logged in apache error log file.

Another information : the URL you set in each agent has to be http://@ip_or_fqdn:port_if_different_of_80/ocsinventory and not http://@ip_or_fqdn:port_if_different_of_80/ocsreports

Regards

Frank

Answer 4

I have the same.

Code  apache 200 = OK

Code apache 301 = moved permanently...

If you test with a linux agent, you will have this error 301:moved permanently.. I have this error and I don't know how to fix it.

If you find, thanks to share ;)

Answer 5

Hi,

Have you set a directory /ocsinventory in your apache configuration? If yes remove it and restart apache. /ocsinventory is "virtual" and managed by perl.

Regards

Frank

Answer 6

As far as I'm concerned, I have : /var/www/ocsinventory/ocsreports

Is it this directory? Because it was created during the installation...

Please, can you tell me in wich files I can see if I have set a directory with this name? Is it apache.conf? I don't touch this file yet... I don't touch anything ;)

Thank you.

Answer 7

Hi,

/ocsinventory must be defined only in /etc/apache2/sites.enabled/z-ocsinventory-server.conf file. Any other definition must be removed. Generally this is defined in a file in /etc/apache2 directory. use this command to retrieve it.

grep -rni "/ocsinventory" /etc/apache2/*

Regards

Frank

Answer 8

Thank you ;)

sudo grep -rni "/ocsinventory" /etc/apache2/*
/etc/apache2/conf-available/z-ocsinventory-server.conf:47:  PerlSetEnv OCS_OPT_LOGPATH "/var/log/ocsinventory-server"
/etc/apache2/conf-available/z-ocsinventory-server.conf:238:  PerlSetEnv OCS_PLUGINS_PERL_DIR "/etc/ocsinventory-server/perl"
/etc/apache2/conf-available/z-ocsinventory-server.conf:239:  PerlSetEnv OCS_PLUGINS_CONF_DIR "/etc/ocsinventory-server/plugins"
/etc/apache2/conf-available/z-ocsinventory-server.conf:294:  <Location /ocsinventory

So, it seems good.

Can I keep the directory /var/www/ocsinventory? Because it was created during installation, and I don't spécified anything...

Thank you.

Answer 9

Hi,

Remove this directory. You don't need it.

Regards

Frank

Answer 10

Are you sure , Because it's contain all my directories:

ls -l /var/www/ocsinventory/
total 164
drwxrwxr-x  4 www-data www-data  4096 Feb 13 17:08 Apache
drwxrwxr-x  2 www-data www-data  4096 Dec 15 11:19 binutils
drwxrwxr-x  3 www-data www-data  4096 Nov 23 17:05 dtd
drwxrwxr-x  4 www-data www-data  4096 Nov 23 17:05 etc
-rw-rw-r--  1 www-data www-data   663 Jan 12 11:05 INSTALL
-rw-rw-r--  1 www-data www-data 17987 Nov 23 17:05 LICENSE
-rw-r--r--  1 www-data www-data   177 Feb 13 17:08 logrotate.ocsinventory-server.local
-rw-r--r--  1 www-data www-data 13468 Feb 13 17:08 ocsinventory-server.conf.local
drwxrwxr-x 14 www-data www-data  4096 Feb 13 16:52 ocsreports
-rw-r--r--  1 www-data www-data 24740 Feb 13 17:09 ocs_server_setup.log
-rw-rw-r--  1 www-data www-data  3476 Jan 12 11:03 README.md
-rwxrwxr-x  1 www-data www-data 68868 Nov 23 17:05 setup.sh

Thank you.