Agent sends the report ok, but nothing appears in the web console. Version 2.3

Question

Hi,

I don't have any errors in the apache's error log. The agent sends the report ok, but nothing is showed in the console. No errors.

The only thing I can see, is the success connection in the apache's access log:

============================================
Apache access.log
============================================
myClientIPhere - - [13/Feb/2017:08:20:45 +0000] "POST /ocsinventory HTTP/1.1" 301 530 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"
myClientIPhere - - [13/Feb/2017:08:20:46 +0000] "GET /ocsinventory/ HTTP/1.1" 200 7046 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"

============================================
 

I have spent several hours with this software (installing on differente linus versions) with the same results. I hope you can help me, but I fear that I will have to choose another softwaresolution.

Thanks in advance.

Answer 1

Hello everyone,

First, thanks for your answers, and allow me to make you a thought.

After reviewing the forum, many people have similar problems with the installation process in linux, which leads me to the conclusion that the installer is not well conceived, or at least not well explained.

If a lot of people have trouble getting it up and running, for me, the software is not clarifying what problems are.

The installation guide do not say anything that you have to create a virtual host, or enable extra settings in apache ... etc. Those things should be done by the installer, or unless the installation guide makes it clear.

Do not get me wrong, this software is very good, but it bothers me the effort that is made to create it, and then people can not use it because it is either not well documented or has to perform extra tasks to get it going Which do not appear in the installation guide.

I know this happens often when using open software.

I have tried it on several linux servers, ubuntu 14.04, 16.04. With php5 and php7, and the agent communicates, but nothing appears on the console. There agent comunicates ok,  no errors in apache, no errors in mysql, it simply does not report.

It's a shame really.

Since I can not spend more time on this, I had to opt for a payment option, which logically worked the first time ... next ... next ... next.

Thank you all for your comments, and I wish you luck with this software.

Answer 2

I need to find my mistake ;)

Answer 3

"

Inventory on startup option set to  

"

Whare can I set up the startup option?

Thank you.

Answer 4

Hi,

Go to Config/Server, the option is located at bottom of the page.

Regards

Frank

Answer 5

Thanks, it's already "on"...

I have always the error 301 in apache2 logs...

I've changed the name of my directory to /var/www/ocs/ instead of /var/www/ocsinventory, but nothing changed.

Thank you.

Answer 6

Plus personne ne sait m'aider ?

Il s'agit quand même d'une erreur récurrente sur OCS : 301...

Merci de me dire que l'on ne peut plus m'aider ;) Cela me permettra d'avancer au lieu d'attendre une réponse.

Cordialement.

Answer 7

Bonjour

Est-il possible de prendre la main à distance sur ton serveur via Teamviewer par exemple?

Cordialement

Frank

Answer 8

Bonjour,

Malheureusement non. Question sécurité...

Mais je veux bien copier/coller toutes les infos dont tu as besoin.

Merci de ton aide ;)

Answer 9

I also faced the same problem, tried various solutions. I put the contents of the file ocsinventory.log and apache access.log. When I installed OCS Inventory Server, I have all items set default, and then just copied the directory "ocsreports" /var/www/html/ What did I do wrong?

ocsinventory.log

Starting OCS Inventory NG Agent on Tuesday, February 21, 2017 11:05:58.
AGENT => Running OCS Inventory NG Agent Version 2.3.0.0
AGENT => Using OCS Inventory NG FrameWork Version 2.3.0.0
AGENT => Loading plug-in(s)
    DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files\OCS Inventory Agent\plugins>
    DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
    COM PROVIDER => Loading Communication Provider <C:\Program Files\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.3.0.0>
AGENT => Sending Prolog
    DID_CHECK => Read DeviceID <WS-LENIN-05-2017-01-25-11-48-33> and MACs <00:0C:46:17:9E:EC00:1A:92:E3:58:CE0A:00:27:00:00:0F> in file <ocsinventory.dat>
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL with server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Disabling cURL SSL server validation support
    COM SERVER => Sending HTTP Post request to URL <http://192.168.56.101/ocsreports>
    COM SERVER => HTTP Post response received <HTTP Status Code #200>
    COM SERVER => Cleaning cURL library
AGENT => Prolog successfully sent
SUPPORT => No support detected, Registration key : N/A
    AGENT => Prolog Frequency set to 10 hour(s)
    AGENT => Inventory on startup option set to  
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:00.

ocsinventory.ini

[OCS Inventory Agent]
ComProvider=ComHTTP.dll
Debug=1
Local=
NoSoftware=0
HKCU=0
NoTAG=0
IpDisc=
[HTTP]
Server=http://192.168.56.101/ocsreports
SSL=0
CaBundle=cacert.pem
AuthRequired=1
User=0hmPM0ZfcGWRt+mCZo4YyA==|||7O5QfQJ3argZhjucOqMpkg==
Pwd=eXB29MiYhispe43BeNLbUg==|||Avnewye3Sf7IoBo95VqEtg==
ProxyType=0
Proxy=
ProxyPort=0
ProxyAuthRequired=0
ProxyUser=
ProxyPwd=
[OCS Inventory Service]
TTO_WAIT=840
INVENTORY_ON_STARTUP=0
PROLOG_FREQ=10
OLD_PROLOG_FREQ=10

apache access log

192.168.56.102 - - [21/Feb/2017:11:05:56 +0700] "POST /ocsreports HTTP/1.1" 301 535 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"
192.168.56.102 - - [21/Feb/2017:11:05:56 +0700] "GET /ocsreports/ HTTP/1.1" 200 7046 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"
192.168.56.102 - - [21/Feb/2017:11:09:33 +0700] "POST /ocsinventory HTTP/1.1" 404 451 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"
192.168.56.102 - - [21/Feb/2017:11:09:46 +0700] "POST /ocsinventory HTTP/1.1" 404 451 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"
192.168.56.102 - - [21/Feb/2017:11:10:08 +0700] "POST /ocsinventory HTTP/1.1" 404 451 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"
192.168.56.102 - - [21/Feb/2017:11:12:40 +0700] "POST /ocsinventory HTTP/1.1" 404 451 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"
192.168.56.102 - - [21/Feb/2017:11:13:20 +0700] "POST /ocsinventory HTTP/1.1" 404 451 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"
192.168.56.102 - - [21/Feb/2017:11:22:58 +0700] "POST /ocsinventory HTTP/1.1" 404 451 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"

404 errors - the result of failed experiments

Answer 10

Hi @gretnev_a

The url you set in ocsinventory.ini is not correct. You must have http://192.168.56.101/ocsinventory. Change to this url and redo an inventory.

Regards

Frank