Windows Agent fail to send inventory

Question

Hi everyone, my agent ( on Win 10 ) does not seem to sent inventory to the OCS server, however, i cant determine where en when does the error occurs ...

This is ocsinventory.ini:

[OCS Inventory Agent]
ComProvider=ComHTTP.dll
Debug=2
Local=
NoSoftware=0
HKCU=0
NoTAG=0
IpDisc=
[HTTP]
Server=http://"MY_OCS_SERVER_IP"/
SSL=1
CaBundle=cacert.pem
AuthRequired=0
User=
Pwd=
ProxyType=0
Proxy=
ProxyPort=0
ProxyAuthRequired=0
ProxyUser=
ProxyPwd=
[OCS Inventory Service]
TTO_WAIT=35760
INVENTORY_ON_STARTUP=0
PROLOG_FREQ=10
OLD_PROLOG_FREQ=10

 en there is the OCS log :

==============================================================================
Starting OCS Inventory NG Agent on Wednesday, March 01, 2017 16:36:57.
AGENT => Running OCS Inventory NG Agent Version 2.3.0.0
AGENT => Using OCS Inventory NG FrameWork Version 2.3.0.0
AGENT => Loading plug-in(s)
    DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
    COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.3.0.0>
    AGENT => Sending getLabel request
    COM SERVER => Initializing cURL library for getFile
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Enabling cURL SSL server validation support using CA Bundle <C:\ProgramData\OCS Inventory NG\Agent\cacert.pem>
    COM SERVER => Sending fileGet request to URL <http://192.168.10.195//deploy/label>
    COM SERVER => fileGet response received <HTTP Status Code #404>
    COM SERVER => Cleaning cURL library
    AGENT => Failed to retrieve Label <HTTP Status Code #404>
AGENT => Sending Prolog
    DID_CHECK => Read DeviceID <DESKTOP-QII1OJ2-2017-03-01-15-01-21> and MACs <5C:51:4F:92:0D:D35C:51:4F:92:0D:D428:D2:44:4C:1A:0A00:50:56:C0:00:0100:50:56:C0:00:08> in file <ocsinventory.dat>
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Enabling cURL SSL server validation support using CA Bundle <C:\ProgramData\OCS Inventory NG\Agent\cacert.pem>
    COM SERVER => Sending HTTP Post request to URL <http://192.168.10.195/>
    COM SERVER => HTTP Post response received <HTTP Status Code #200>
    COM SERVER => Cleaning cURL library
================= TRACE START ===============

================= TRACE STOP ===============
AGENT => Prolog successfully sent
SUPPORT => No support detected, Registration key : N/A
    AGENT => Prolog Frequency set to 10 hour(s)
    AGENT => Inventory on startup option set to  
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:00.

If anyone can provide help i would be very thankfull,

Thanks !

Answer 1

Hi ,

first , sorry for the very late answer, unfortunately i was unable to reply sooner...

@vincent_n : here is the apache.conf as you requested, minus the #comments:

Mutex file:${APACHE_LOCK_DIR} default

PidFile ${APACHE_PID_FILE}

Timeout 300

KeepAlive On

MaxKeepAliveRequests 100

KeepAliveTimeout 5

User ${APACHE_RUN_USER}
Group ${APACHE_RUN_GROUP}

HostnameLookups Off

ErrorLog ${APACHE_LOG_DIR}/error.log

LogLevel warn

IncludeOptional mods-enabled/*.load
IncludeOptional mods-enabled/*.conf

Include ports.conf

<Directory />
    Options FollowSymLinks
    AllowOverride None
    Require all denied
</Directory>

<Directory /usr/share>
    AllowOverride None
    Require all granted
</Directory>

<Directory /var/www/>
    Options Indexes FollowSymLinks
    AllowOverride None
    Require all granted
</Directory>

#<Directory /srv/>
#    Options Indexes FollowSymLinks
#    AllowOverride None
#    Require all granted
#</Directory>

AccessFileName .htaccess

<FilesMatch "^\.ht">
    Require all denied
</FilesMatch>

LogFormat "%v:%p %h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" vhost_combined
LogFormat "%h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" combined
LogFormat "%h %l %u %t \"%r\" %>s %O" common
LogFormat "%{Referer}i -> %U" referer
LogFormat "%{User-agent}i" agent

IncludeOptional conf-enabled/*.conf

IncludeOptional sites-enabled/*.conf

@frank : yes i restarted apache and even rebooted the server,

z-ocsinventory-server.conf is in the conf-available directory, is this the wrong place ?

a2enmod z-ocsinventory-server returns :" ERROR: module z-ocsinventory-server does not exist! "

Thanks to you both, and sorry again for the delay,

Best,

Answer 2

Hi,

As z-ocsinventory-server is located in the conf-available directory you should run a2enconf z-ocsinventory-server

I've had the same problem than you and I've been struggling with it for  a week and I've just found where my problem was. I had copied the ocsinventory-reports and the z-ocsinventory-server from conf-available to conf-enabled.

In fact you must use the a2enconf command. I admit I'm not  very trained on Apache so I didn't know this command. 

Anyway, the official documentation is not enough detailed on this point.

I hope you'll manage to make it work.