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Asset merging OCS

Hi Guys!

I´ve got a problem with merging assets in OCS.

I´ve created a new Account Info named "Leasing". I fill in the Leasing Start date for the assets.

Here my problem:

If i set up a computer with a new name or i change the name of an asset, ocs merge the asset but deleate my "Leasing" entry.

 

Someone an idea?
in OCS Inventory NG agent for Windows by (160 points)

2 Answers

0 votes
Normally OCS should keep existing accountinfo entries if you really are merging and not deleting the old entry an letting OCS create a new one.   Is the merge happening automatically due to your duplicate handling configuration (MAC/Serial) or are you selecting the old/new items and merging duplicates manually?   In the latter case it should show on the screen when it saves the old accountinfo data and merges to the newer entry.
by (1.1k points)
0 votes
The merging happens automatically (MAC/Serial musst be equal).

I´ve never tried to turn this off an just merge the assets manually.

Should I try this?
by (160 points)
 
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