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Apache crash after plugin install

Hello!

The latest version of OCS Inventory server installed on the CentOS 7.

I installed some plugins, but after attemption of install the "RunningProcesses" plugin apache does not start with error:

[perl:error] [pid 702] $s->add_config() has failed: Can't locate Apache/Ocsinventory/Plugins/Runningprocess/Map.pm in @INC (@INC contains: /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /etc/httpd /etc/ocsinventory-server/perl) at (eval 102) line 2.\nCompilation failed in require at (eval 98) line 2.\n

How I can remove wrong plugin and restore apache and OCS work?

Thank You,

Best regards,

Andrew.
in OCS Inventory NG server for Unix by (460 points)
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12 Answers

+2 votes
 
Best answer

Hi @Andrew

You can try the same method of manual uninstall that other plugin - replace some sentences by ..."runningProcesses" :

https://ask.ocsinventory-ng.org/8747/scheduledtasks-plugins-not-visible

Regards, Stéphane

by (32.6k points)
selected by
0 votes
Stephane, thank You! Problem with plugins solved - it mean that wrong plugins was removed.

But how I can accuratly install them I don't understand.
by (460 points)
0 votes
Andrew

the runningprocess plugin is one of the only ones that requires indeed an improvement - Most other plugins are functional and now tested (see the beginning of the script VBS - agent Windows)

Best regards, Stéphane
by (32.6k points)
0 votes
I have successfully installed only five plugins:

winusers
sharedfolder
security
listprinters
checkFiles

All other plugins crashed Apache

Best regards,

Andrew
by (460 points)
0 votes
Hi,

Post apache error log file content after plugins installation (those crash apache)

Kind regards

Frank
by (90.4k points)
0 votes
Hi, Frank.

If plugins does not installed correctly, apach error_log file size growth up to 10 Gb and I have to clean up this file after crash.

Best regards,

Andrew
by (460 points)
0 votes
Just install one plugin which crash apache and post the 100 last lines of apache error log file if it's possible.

Best regards

Frank
by (90.4k points)
0 votes
This an error_log after apache crash. I was try to install "scheduledTasks" plugin (now apache unable started):

[Fri Feb 09 17:00:05.383898 2018] [:error] [pid 1749] [client 10.0.0.172:6461] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=visu_computers
[Fri Feb 09 17:00:06.222333 2018] [:error] [pid 1749] [client 10.0.0.172:6461] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=visu_computers
[Fri Feb 09 17:00:06.222696 2018] [:error] [pid 1749] [client 10.0.0.172:6461] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=visu_computers
[Fri Feb 09 17:00:34.970253 2018] [:error] [pid 1750] [client 10.0.0.172:6464] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=visu_computers
[Fri Feb 09 17:00:34.970601 2018] [:error] [pid 1750] [client 10.0.0.172:6464] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=visu_computers
[Fri Feb 09 17:00:35.372761 2018] [:error] [pid 1750] [client 10.0.0.172:6464] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=pluginsmanager
[Fri Feb 09 17:00:35.385029 2018] [:error] [pid 1750] [client 10.0.0.172:6464] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=pluginsmanager
[Fri Feb 09 17:00:40.876866 2018] [:error] [pid 1758] [client 10.0.0.172:6465] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=pluginsmanager
[Fri Feb 09 17:00:40.877252 2018] [:error] [pid 1758] [client 10.0.0.172:6465] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=pluginsmanager
[Fri Feb 09 17:00:41.346821 2018] [:error] [pid 1758] [client 10.0.0.172:6465] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=pluginsmanager
[Fri Feb 09 17:00:41.347244 2018] [:error] [pid 1758] [client 10.0.0.172:6465] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=pluginsmanager
[Fri Feb 09 17:00:53.933799 2018] [:error] [pid 1759] [client 10.0.0.172:6466] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=pluginsmanager
[Fri Feb 09 17:00:53.934200 2018] [:error] [pid 1759] [client 10.0.0.172:6466] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=pluginsmanager
[Fri Feb 09 17:00:54.558767 2018] [:error] [pid 1759] [client 10.0.0.172:6466] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=pluginsmanager
[Fri Feb 09 17:00:54.559661 2018] [:error] [pid 1759] [client 10.0.0.172:6466] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=pluginsmanager
[Fri Feb 09 17:01:15.910181 2018] [:error] [pid 1757] [client 10.0.0.172:6472] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=pluginsmanager
[Fri Feb 09 17:01:15.910691 2018] [:error] [pid 1757] [client 10.0.0.172:6472] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=pluginsmanager
[Fri Feb 09 17:01:16.246719 2018] [:error] [pid 1757] [client 10.0.0.172:6472] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=pluginsmanager
[Fri Feb 09 17:01:16.247224 2018] [:error] [pid 1757] [client 10.0.0.172:6472] PHP Warning:  mysqli_connect(): Headers and client library minor version mismatch. Headers:50556 Library:50637 in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 160, referer: http://itop.corp.lan/ocsreports/index.php?function=pluginsmanager
[Fri Feb 09 17:01:50.729023 2018] [mpm_prefork:notice] [pid 1744] AH00170: caught SIGWINCH, shutting down gracefully
SV = PV(0x563462987530) at 0x56346208eaa8
  REFCNT = 2
  FLAGS = ()
  PV = 0
SV = PV(0x5634627c6e30) at 0x56346208eaa8
  REFCNT = 2
  FLAGS = ()
  PV = 0
SV = PV(0x5634627c4dd0) at 0x56346208eaa8
  REFCNT = 2
  FLAGS = ()
  PV = 0

Thank You.

Best regards,

Andrew.
by (460 points)
0 votes
OK. mismatch between php headers and php library. Some apache or other errors in /var/log/messages ?

Best regards

Frank
by (90.4k points)
0 votes
Hi!

Now I reinstall the virtual machine for clean installation of OCS.

Can You point me a good guide for CentOS 7?

I used an official documentation and this did not help me.

Best regards,

Andrew
by (460 points)
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