fileGet response received <HTTP Status Code #500>

Question

Hi.

Finally I install the OCS Inventory in Linyux, I am using Centos 7 and ussing rpm distribution of OCS. When finally install the server, I see the ocsagent 2.3.1.1 never report with OCS Sever.

I attach the error log, really I apprecite your help.

==============================================================================
Starting OCS Inventory NG Agent on Monday, February 19, 2018 21:39:31.
AGENT => Running OCS Inventory NG Agent Version 2.3.1.1
AGENT => Using OCS Inventory NG FrameWork Version 2.3.1.1
AGENT => Loading plug-in(s)
    DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
    COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.3.1.1>
    AGENT => Sending getLabel request
    COM SERVER => Initializing cURL library for getFile
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Disabling cURL SSL server validation support
    COM SERVER => Sending fileGet request to URL <http://192.168.8.132/ocsinventory/deploy/label>
    COM SERVER => fileGet response received <HTTP Status Code #500>
    COM SERVER => Cleaning cURL library
    AGENT => Failed to retrieve Label <HTTP Status Code #500>
AGENT => Sending Prolog
    DID_CHECK => Read DeviceID <GCAMACHO-2018-02-19-17-35-08> and MACs <54:8C:54:5A:3A:1154:8C:54:5A:3A:1154:8C:54:5A:3A:11E8:2A:EA:27:64:B954:8C:54:5A:3A:11E8:2A:EA:27:64:B5> in file <ocsinventory.dat>
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Disabling cURL SSL server validation support
    COM SERVER => Sending HTTP Post request to URL <http://192.168.8.132/ocsinventory>
    COM SERVER => HTTP Post response received <HTTP Status Code #500>
    COM SERVER => Cleaning cURL library
ERROR *** AGENT => Failed to send Prolog <HTTP Status Code #500>
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:00.

Answer 1

Hi,

Take a look at apache error log file, you'll see this message "Can't call method "do" ..." This error is produced with a wrong mysql password set in /etc/httpd/conf.d/z-ocsinventory-server.conf file. Verify this file. If wrong change, save file and restart apache.

Kind regards

Frank

Answer 2

hola, tuve el mismo problema con el servidor ocs inventory 2.5 y el agente 2.4; estuve dando vueltas por la red y todos los foros indican que se deben cambiar las credenciales de acceso a la base de datos en los dos archivos de configuracion:

z-ocsinventory-server.conf

dbconfig.inc.php

di privilegios y cree un nuevo usuario para la base de datos pero se repetia el error, luego repise los privilegios para el usuario ocs (el usuario por defecto) y lo coloque en los archivos  correspondientes y tras reiniciar httpd, funciono.

Answer 3

Hi

Use english language to explain your problem.

Regards

Frank