Reset Admin Password 2.4 Red Hat

Question

I followed the process outlined in another question to reset the admin password by directly updating the password in mariaDB with:

INSERT INTO `operators` (`ID`, `FIRSTNAME`, `LASTNAME`, `PASSWD`, `ACCESSLVL`, `COMMENTS`, `NEW_ACCESSLVL`, `EMAIL`, `USER_GROUP`) VALUES ("admin", "admin", "admin", '21232f297a57a5a743894a0e4a801fc3', 1, "Default administrator account", "sadmin", "*Emails are not allowed*", "");

But, even after this change and a restart of httpd, I'm still getting

[Thu Apr 12 15:53:30.367110 2018] [auth_basic:error] [pid 30170] [client XXX.XXX.XXX.XXX:54964] AH01617: user admin: authentication failure for "/ocsreports/": Password Mismatch

Answer 1

Hi, did you find a solution? i have the same problem.

thanks

Answer 2

@infomax74 Our issue ended up being related to server authentication and not OCS itself. I don't remember the specifics as it was quite awhile ago. We were using SSSD on the box, and had to change some of the files in /etc/pam.d along with temporarily disabling selinux in order to fix the issue.