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Reset Admin Password 2.4 Red Hat

I followed the process outlined in another question to reset the admin password by directly updating the password in mariaDB with:

INSERT INTO `operators` (`ID`, `FIRSTNAME`, `LASTNAME`, `PASSWD`, `ACCESSLVL`, `COMMENTS`, `NEW_ACCESSLVL`, `EMAIL`, `USER_GROUP`) VALUES ("admin", "admin", "admin", '21232f297a57a5a743894a0e4a801fc3', 1, "Default administrator account", "sadmin", "*Emails are not allowed*", "");

But, even after this change and a restart of httpd, I'm still getting

[Thu Apr 12 15:53:30.367110 2018] [auth_basic:error] [pid 30170] [client XXX.XXX.XXX.XXX:54964] AH01617: user admin: authentication failure for "/ocsreports/": Password Mismatch
in OCS Inventory NG server for Unix by (170 points)

2 Answers

+1 vote
Hi, did you find a solution? i have the same problem.

by (250 points)
0 votes
@infomax74 Our issue ended up being related to server authentication and not OCS itself. I don't remember the specifics as it was quite awhile ago. We were using SSSD on the box, and had to change some of the files in /etc/pam.d along with temporarily disabling selinux in order to fix the issue.
by (170 points)
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