Error http 400 486

Question

Hi,

I have a problem with ocs inventory agent windows and server debian.

The conf computer isn't send at the server and I have in log of agent error 400.

And in access.log of apache2 http 400 486.

access.log apache :

192.168.1.41 - - [28/Feb/2017:12:00:36 +0100] "GET /ocsinventory/deploy/label HTTP/1.1" 400 486 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"
192.168.1.41 - - [28/Feb/2017:12:00:36 +0100] "POST /ocsinventory HTTP/1.1" 400 486 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"

error.log is "clear"

OCSInventory.log agent :

==============================================================================
Starting OCS Inventory NG Agent on Tuesday, February 28, 2017 11:35:53.
AGENT => Running OCS Inventory NG Agent Version 2.3.0.0
AGENT => Using OCS Inventory NG FrameWork Version 2.3.0.0
AGENT => Loading plug-in(s)
    DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
    COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.3.0.0>
    AGENT => Sending getLabel request
    COM SERVER => Initializing cURL library for getFile
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Enabling cURL SSL server validation support using CA Bundle <C:\ProgramData\OCS Inventory NG\Agent\C:\ProgramData\OCS Inventory NG\Agent\cacert.pem>
    COM SERVER => Sending fileGet request to URL <http://192.168.1.38:80/ocsinventory/deploy/label>
    COM SERVER => fileGet response received <HTTP Status Code #400>
    COM SERVER => Cleaning cURL library
    AGENT => Failed to retrieve Label <HTTP Status Code #400>
AGENT => Sending Prolog
    DID_CHECK => Read DeviceID <FUJI-HV-2016-06-24-11-13-22> and MACs <5C:AC:4C:A5:13:FE1E:AC:4C:A5:13:FE8C:73:6E:A3:3D:35> in file <ocsinventory.dat>
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Enabling cURL SSL server validation support using CA Bundle <C:\ProgramData\OCS Inventory NG\Agent\C:\ProgramData\OCS Inventory NG\Agent\cacert.pem>
    COM SERVER => Sending HTTP Post request to URL <http://192.168.1.38:80/ocsinventory>
    COM SERVER => HTTP Post response received <HTTP Status Code #400>
    COM SERVER => Cleaning cURL library
================= TRACE START ===============

================= TRACE STOP ===============
ERROR *** AGENT => Failed to send Prolog <HTTP Status Code #400>
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:00

Answer 1

The OCS server interface is in http, so I guess it's fully in http.

[OCS Inventory Agent]
ComProvider=ComHTTP.dll
Debug=2
Local=
NoSoftware=0
HKCU=0
NoTAG=0
IpDisc=
[HTTP]
Server=http://192.168.1.38/ocsinventory
;SSL=0
;CaBundle=cacert.pem
;AuthRequired=1
;User=5eLcJieQpvBYHbhpY1O60A==|||CK/GsBDwXRIGyYKLJFj4Mw==
;Pwd=bPT6JFLQiukMQBgwXAuzXQ==|||/nYwccCSCFQygwabr9/M6w==
ProxyType=0
Proxy=
ProxyPort=0
ProxyAuthRequired=0
ProxyUser=
ProxyPwd=
[OCS Inventory Service]
TTO_WAIT=360
PROLOG_FREQ=10
OLD_PROLOG_FREQ=10
INVENTORY_ON_STARTUP=0

Answer 2

Hello,

Can you share your agent configuration please ?

At first sight I would say :

Is your OCS server in https ? If yes, change your server address in your agent conf file.

Is your SSL option at 1 (in agent conf) ? If yes, put it at "0"

+ delete the port from your address server, useless if it is the default one (80)

Answer 3

What is in your activity.log ? (probably /var/log/ocsinventory-server/)

+ 

Check z-ocsinventory-server.conf, it is at /etc/httpd/conf.d/z-ocsinventory-server.conf on CentOS :

  # Master Database settings
  # Replace localhost by hostname or ip of MySQL server for WRITE
  PerlSetEnv OCS_DB_HOST localhost
  # Replace 3306 by port where running MySQL server, generally 3306
  PerlSetEnv OCS_DB_PORT 3306
  # Name of database
  PerlSetEnv OCS_DB_NAME ocsweb
  PerlSetEnv OCS_DB_LOCAL ocsweb
  # User allowed to connect to database
  PerlSetEnv OCS_DB_USER DATABASE_USER (maybe root ?)
  # Password for user
  PerlSetVar OCS_DB_PWD DATABASE_PASSWORD 

Restart apache server

+

Did you modify apache configuration by adding /ocsinventory somewhere ? Or something similar ?

Answer 4

I don't find the first and second files (I don't found httpd)

I haven't edit apache

Answer 5

I didn't noticed but you are on Debian so it is normal, httpd is the web package in CentOS, you, it is apache2.

Do the following commands to find these files :

• updatedb
• locate activity.log
• locate ocsinventory-server.conf

Answer 6

Ok I try and I say the result

Answer 7

I have try to change the account of appache and I have this message in error.log

ocsinventory-server: Bad setting. `SUPPORT` is not set. Default: `1`
ocsinventory-server: Can't load SOAP::Transport::HTTP* - Web service will be unavailable
ocsinventory-server: Bad setting. `SUPPORT` is not set. Default: `1`
ocsinventory-server: Can't load SOAP::Transport::HTTP* - Web service will be unavailable
[Wed Mar 01 14:18:51.302557 2017] [mpm_prefork:notice] [pid 1066] AH00163: Apache/2.4.10 (Debian) mod_perl/2.0.9dev Perl/v5.20.2 configured -- resuming normal operations
[Wed Mar 01 14:18:51.302642 2017] [core:notice] [pid 1066] AH00094: Command line: '/usr/sbin/apache2'

Answer 8

you don't need to touch apache configuration nor users... put it like before.

Did you find the files I speak about ?

Answer 9

Hi,

Which version of OCS Inventory server and agent?

Regards

Frank

Answer 10

Frank,

the version of server and agent is 2.3